Insight Global | Level 2 Desk Top Support Technician

Insight Global • st. louis, mo, us • 1d ago

Required Skills & Experience

Ability to work onsite 5 days a week from 7:30am-4:30pm
Ticketing escalations and prioritization
Troubleshooting hardware and software PCs, computers, apple products - iPhone & iPad, Citrix Workspace installs, SCADA RAS Access, VPN and wifi/network connectivity
Experience with provisioning and licensing requirements for new hires
Good personality and work ethic!

Job Description

A large utility company is seeking an experienced Desktop Support Technician to join their team onsite 5 days a week in St. Louis, Missouri.
This candidate will be responsible for taking care of ticketing escalations for different types on software and hardware including PCs, Laptops, iPads, iPhones, Microsoft, Teams, Outlook, etc.
The ideal candidate will have great communication skills and work ethic as they will be working with all types of internal and external customers from entry level to Executive level.

Compensation:

Starting at 25/hr
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

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